Returns & Exchanges
At The Van Mart, we want you to love your apparel, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Please ensure items are in their original condition to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Label and Ship
Download and print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing